Subdomain of Addon domain

MediaLabz

I have a website with a number of addon domains in it. When trying to add a subdomain to one of the addon domains, the only domain that a subdomain can be created on is the main domain on the website.

It should have a dropdown of all addon domains to allow subdomains to be created on an addon domain.

twest

Can the subdomain not be created as an addon domain? That's what I'd do, just have to make sure the subdomain addon domain has same DNS config as the parent domain and should be good.

lstein89

That's a work-around, but you shouldn't need to manage an entirely separate DNS zone each for www.<addondomain> and any other subdomains that should only require a simple A or CNAME record. It also negates the purpose of limits for add-on domains and subdomains.

XN-Matt

This caught us out today.

Adding via add-on domain is the only way but then breaks if the user is using Cloudflare as the then new zone for the sub-domain records do not make it there.

Support say technical limitation and I have asked why because it is something else that is not very well implemented and then effects a feature that is advertised. The limitation isn't documented either.

nhybgtvfr

i believe you can switch the add-on domain to be the primary domain, create the subdomain as normal, then set the original domain back to being the primary domain.

at least, i've managed to do that to add a subdomain to an aliasdomain, i've not done it with an actual add-on domain, but i see no reason why it would behave any differently.

but yes, it would be quicker, simpler and much more elegant to be able to just fill in the subdomain field and be able to use a drop-down list to select any of the existing domains in that subscription/package.
possibly even also have a checkbox option to apply the new subdomain to every existing domain in the package in one go.
might not be needed very often, but would certainly save quite a bit of time and faffing around when it is needed.