Usernames instead of email for logins

XN-Matt

Has anyone else found the use of an email address instead of username to be a bit of a pain? It also creates a bit of a mess when using WHMCS/other billing solutions. Changing this is also a more onerous process than customers seem to like.

Tying it to something that could change seems an odd choice too.

Adam

Lots of customers are asking for this so that they can perform 1:1 migrations from cPanel. The existing cPanel username/password would become the Enhance control panel login.

The way it is likely to work is that the username would exist in addition to the email so that password resets would still work. The customer would be able to log in with either.

Just to add, the WHMCS module doesn't care if the email address changes. It stores the enhance orgId in the "profile" section which is the point of reference for the customer's account on your Enhance cluster.

XN-Matt

HostBill's module uses the email address so if the user changes this on their billing account, the one-touch login breaks.

The username for us needs to be the primary login identifier as that cannot (should not) be able to be changed.

Whilst WHMCS stores the login, if the user then changes their main email in Enhance, it does not sync back so it makes resetting details or sending a reminder more involved then say with cPanel.