Can not add Application role in new server

tuypi

I'm pretty new to Enhance. I created a main Enhance server, and everything seems fine.

However, when I try to add a second server, no matter what I try, it always dies on adding Application role

This is the screen and it gets here forever.
Screenshot

I tried even to reinstall the main server and this is now a clean installation. these are the steps followed:

Install Enhance on clean server.
Added license.
Install Enhance on second server.
Selected Application, DNS and MySQL roles for the new server.

Am I doing something wrong? Do I need to add server domains before or did I forgot something else?

Thank you!

AdamM

tuypi Please open ticket in https://my.enhance.com/support/tickets/add
there you will find the fastest help

I believe that in such problems the first thing to do is to contact support and not to create a topic on the forum.
But... @Adam for future reference should I encounter such a problem. What is the problem?

Adrien

Please contact support. I had the same issue today. This is temporary, and support will easily solve this. Don't worry.

tuypi

You are right. I always try to find a solution myself before opening tickets, and if the issue is common enough (I assumed it was, because this was a clean install) it always may help to future users.

I opened a support ticket and @Adam was like a ninja. It was fixed in three minutes.

Thank you!