Webmail app cannot connect to DB

cristianuibar

Hello,

Please advise on the following.

I get this error in my error.log for the webmail app on my CP.

The mail app / server itself in not on the CP server, separate machines.

DB Error: SQLSTATE[HY000] [1045] Access denied for user 'roundcube'@'localhost' (using password: NO) in /var/www/73dccb36-b4b9-4c79-adf1-a8e34f4a7c1c/public_html/program/lib/Roundcube/rcube_db.php on line 201

Adam

Is this the centralised webmail configured under settings->platform? Was the database role enabled on your control panel server when the central webmail was created? Can you try removing and re-creating the webmail website?

enhost

I had this issue when I first setup, but removing and re-creating worked for me. So I would give that a go

cristianuibar

Thank you, @Adam! Thank you, @enhost! You are both correct. Removing and reinstalling fixed it for me as well! Thanks.