Enhance - System Emails Issue - From Address - Enhance Control Panel

Enhance - System Emails Issue - From Address

btraill

Hey all,

I'm ultizing an outbound stream on Postmark to delivery any/all of my systematic emails. It's working without issues across other services, but I think I'm missing a simple configuration somewhere. Is there a way to mask/override the "From Address" that the Enhance panel uses to send system emails? Postmark is blocking use of the API because I have not verified the @enhancecp.co.uk domain.

My log:

ErrorCode: '400', Message: 'The 'From' address you supplied (**noreply@enhancecp.co.uk**) is not a Sender Signature on your account. Please add and confirm this address in order to be able to use it in the 'From' field of your messages.'.

I'm hoping I've missed something simple.

nqnoc

Hi,

Have you check: "Settings" > "Branding" > "System generated emails from address"? Make sure you have there your own custom email address.

Anyway I notice this also happens after CP installation, when defining Platform > System Emails > Test, it will send using the "noreply@enhancecp.co.uk" address, what will most likely fail on the SMTP relay.

This happens even if in Settings > Branding > System generated emails from address > is set a custom email address.

This should be fixed, either by:
a) When making the email test, a place to define the FROM address for the test
b) Make Enhance always send FROM the defined custom email in: Settings > Branding > System generated emails from address

btraill

nqnoc

Thanks for the quick reply -- the test is exactly where I'm seeing this. Good to know it's only like that for the test functionality.