How to solve the SMTP issue

wav3front

Hi,

This is not a conversation about Enhance itself. It's a problem with email service as a whole, as spam have crippled it.

My customers will demand that their email gets delivered, and they are right.

Having tried to build and maintain an self-hosted smtp server for years, the deliverability was mediocre at best, even with large efforts. As soon as I switched to Sendgrid (good deliverability) and Postmark (excellent deliverability) afterwards, all problems went away. For me, services like Postmark is the only way.

This of course raises the following questions:

Which service?
At what cost? Do I absorb it or do clients pay it?
How is it integrated with Enhance in an automatic way?

Any thoughts are appreciated.
I wonder what others do to solve the smtp issue.

Thanks
Alex

MediaServe

wav3front For us we use dns templating for SPF which includes not only OUR ip address range but also the include for mailbaby (which we use because tracking email is tough until Enhance beefs up the email logging in the UI) so that everything is authorized across the board. The only problem is a client trashing the SPF record if they try to authorize other services and end up destroying their SPF lol. Would be nice if Enhance would auto deploy local DKIM too instead of us or they having to do it themselves.

pulse

Hi Alex
I can recommend Mailbaby.
Beside its funny name, it works well in Enhance, and can be used either for system emails, or customer outbound emails. So your server never get on blacklists as you use their spam protection

https://www.mail.baby

Its pricing is very cheap indeed, and you only pay for what you use.
Cheers
Michael

8Dweb

@pulse If you already have a number of email users in enhance, do you need to make manual changes once you introduce the smartest into Enhance?

pulse

8Dweb
Right, you need to adjust the DNS Settings / template with the appropiate SPF record.
Since this will not pushed to already existing clients, it needs to be done manually on them.

wav3front

I setup Mailbaby.
So far so good actually!

Thanks