Enhance for WordPress on www CNAME, and cPanel Emails on Root Domain

talorp

Here’s my current setup:

DNS Management: Everything is managed via Cloudflare (Not integrated via API)

All my websites are hosted on two servers: one for WordPress and another VPS for emails.
WordPress sites are hosted on the www CNAME.
Emails are hosted via the root A record on a different server.

Redirects:
If someone visits domain.com, they are automatically redirected to www.domain.com since WordPress is accessed via the www subdomain.

The Issue:
I recently migrated my WordPress hosting to Enhance, and while the performance is significantly better (pages load way faster), I’ve run into a problem: website screenshots don’t load. Although the website are live, the DNS status on the domain tab says "Check DNS" It seems the Enhance app expects my WordPress site to be hosted on the root domain (domain.com) rather than the www CNAME.

What I’m Looking For:
Has anyone had a similar issue? If Yes, can you share how you handled it?
Is there a way to use Cloudflare with Enhance for WordPress (keeping it on the www CNAME) while still using cPanel for emails hosted on the root domain without having those prompts on the Enhance dashboard that something is broken?

I’m not ready to move emails to Enhance just yet because there are years of emails, and my clients are comfortable with the current interface (not Roundcube). Any advice on keeping emails and websites on separate servers while ensuring everything works seamlessly?

Appreciate any help or insights!

gmakhs

talorp either you are missing a DNS entry, or a plugin or smth that yoha re using for the photos , haven't detected the new directory properly .
Do you get a 404 error ?

talorp

gmakhs

I get 503 when the server runs on Nginx
It displays PHP as text in the browser when I switch to Apache
Openlitespeed works without issues at the moment.

twest

Sounds like the root of the problem is a failure to understand how dns works.

Your hosting records don't have anything to do with email records. the root/naked domain should point at your hosting along with the www version, all 4 versions of your site should point at and redirect to your canonical url.

The email records are independent of anything going on for the hosting records. Email records are MX and TXT records, which you point at wherever you want.

Notifs in Enhance will continue saying the setup is incorrect for dns, until you add the API connection. No it can't be turned off. The api connection is pretty sweet though, a lot of our customers prefer editing their DNS through enhance vs cloudflare.

talorp

mike

Clients didn't feel secure having their mail on the same server as WordPress and prefer to move the website to a separate VPS.

Thanks twest I'll integrate Cloudflare via API, I think I messed the DNS up.

mike

why is your setup like this ?
mail. points to cpanel
www or whatever points to enhance ..

why is email pointing to root. is it for config auto discovery or cert problems ?