eCommerce URL cannot be removed [LOGGED]

tomkotaylor

In the Branding settings, it seems that once you have entered a URL into the eCommerce URL field you cannot remove it. Support URL, Billing URL, and Create account URL can all be cleared out and saved successfully, but clearing out the eCommerce URL and saving it does not clear out the value.

Aliysa_Enhance

tomkotaylor Thanks for reporting! I've been able to recreate this issue and have created a ticket for this to be addressed.

Omar

Hi Aliysa_Enhance ,
I’m experiencing the same issue reported by tomkotaylor . Any updates on this? Alternatively, is there another method to remove the URL and leave it blank?

On a separate note: If both "Support URL" and "Billing URL" are configured in my cp, and a package with "Allow white labelling" is created, the reseller's account (under Settings > Branding) defaults to displaying the same URLs set in my cp.

Is this the expected behavior, or is it another minor bug?

Thanks for your help!

Aliysa_Enhance

To manually remove the URL, on your control panel server run:

Version < 12.0.0:
docker exec -it orchd-postgres psql -U enhance
delete from branding_settings where name = 'ecommerceUrl';

Version >= 12.0.0
su - orchd
psql
delete from branding_settings where name = 'ecommerceUrl';

Omar Is this the expected behavior, or is it another minor bug?

This sounds like a bug. Thanks for reporting, I've noted this down in our bug log.

Omar

Aliysa_Enhance Thank you for your prompt response and for providing the workaround to address my issue—I really appreciate it.

Regarding the bug I reported, I forgot to mention in my previous message that this behavior is occurring specifically in Version: 12.1.0. Just wanted to clarify that detail in case it helps with troubleshooting.

Thanks again for your assistance!

Best regards,