Redirect not working?

mbe81

When I create a domain, add an alias domain and check the checkbox to redirect to the primary domain, the redirect takes not place.
I see that there is a .htaccess file created outside the public_html folder which contains the redirects. When I move the .htaccess file to the public_html folder, the redirect takes place.
Is this a known bug? I am currently using OpenLiteSpeed as a webserver.

enhost

mbe81 I have noticed this too, it just serves the content on both domains without a redirect

MediaServe

mbe81 It's a known bug that's existed for a long time. Version 12.0.0 should resolve it. For now you do have to move the redirects into the proper .htaccess depending on where the docroot of said domain resides, no matter which webserver role it uses.

bdennie

Just ran into this issue also. Wanted to note so devs know there is more customers with the problem. Redirect does not work unless I copy it into the public_html directly.

Machiel92

I know that nginx redirects never worked in enhance.

standtech

Is it fixed in 12x now?

MediaServe

standtech I was incorrect regarding version 12 fixing this. The bug still exists on OLS for us.

MediaServe

@Adam can this be resolved anytime soon? I though this was supposed to be resolved with v12.

standtech

The redirect feature can be easily fixed with a workaround while we are waiting for the .htaccess fix on OLS.

Why not just add a path / file with a meta tag for now via the control panel?

eg.
<meta http-equiv="refresh" content="delay_time; URL=new_website_url" />

PDudeP

standtech that's how I've been doing.

Adam

We're releasing a wider change to rewrites which will apply them in the web server config rather than relying on .htaccess and this will ensure redirects work consistently across all web server kinds.