Outgoing email

davemcl

Setting up an initial Wordpress site to test with and I dont have outgoing email. Ive checked all the logs mentioned here
https://enhance.com/docs/email-role/email-logs.html#mailbox-data-location
Nothing in these logs look related to my issue.
Any ideas?

SolidNetwork

Hi there, do you mean outgoing email using native php mail method or through SMTP settings?
Also what is your server provider? Some have disabled outgoing functionality by default.

Adam

If you're using PHP mail() which is the default in WordPress then the outcome of the email sending will definitely be in /var/log/postfix.log. I agree with @SolidNetwork the most common cause of issues is that your server provider blocks outgoing port 25 - many providers do this for new customers. Also check your server has a valid reverse PTR matching the server hostname, for both ipv4 and ipv6 if enabled.

davemcl

Its not the server (Proxmox clusters run by us) as the Enhance CP primary email account can send/receive OK.
This is from PHPMail.

davemcl

OK found issue - it was trying to connect to local SMTP.

SolidNetwork

Glad you figured it out! I also faced some issues with it, during my initial mail server setup.

Just make sure you use the mail.specific-website.com as the host in your SMTP settings, instead of the central mail.server.com (Mail Role Server Hostname). This way it works more dynamically even if you ever move the Mail Role to another VPS with a different hostname in the future.

Also something else you might need, is to manually generate an SSL certificate for the mail subdomain of a website, provided that the DNS propagation has been completed.

You can do that by browsing to:
Website Name -> Security tab -> (click the 3 dots) -> Request Let's Encrypt certificate for mail.