JKSoftware I am trying to create an staging site, with no luck Creating website xyz.xyz.com Starting cloning website from xyz.com to xyz.xyz.com Found 1 databases and 2 users to clone from website '0fd0ef07-6058-4846-928b-15419cb1ab3e' to 'fe2e5d94-7a6c-447c-a2ad-eb2c2cc86fdc' Check if destination user staging_4_website exists Clone source user xyzcom1_website to destination website as xyzcom_4_website Update mysql access hosts for user xyzcom_4_website Check if destination user xyzcom_4_phpma exists Clone source user xyzcom1_phpma to destination website as staging_4_phpma Update mysql access hosts for user xyzcom_4_phpma Check if destination database xyzcom_4_website exists Cloning website to xyzcom_4_website Creating db grants for 583121a1-82d1-4fda-a85c-97ffdce7a054(xyzcom_4_website) Creating db grants for 3b119019-ed45-4ff8-b9b0-ce6b198a9777(xyzcom_4_phpma) Dumping db backups Cloning Redis Cloning home directory Error: Cloning home directory failed Error: Cloning website has failed How to find an more detailed log?
Aliysa_Enhance JKSoftware If you are running v11 run docker logs orchd on your control panel server If you are running v12.x run journalctl -u orchd on your control panel server Please feel free to open a ticket and we will look into this for you.
cPFence JKSoftware Also, check your permissions and file ownership, 99% of these issues usually come from that.
JKSoftware cPFence File permissions from the live site? Do i have to check if files / folders are under the "username1" user (where "username1" i mean the user of website)
cPFence JKSoftware Yeah, the most common problem is files owned by root or the wrong group on public_html. It’s a frequent issue, which is why we added a helper tool in cPFence to check and fix it.
DCCR Just a note for anyone else running into this, I had changed the SSH port from 22 (knowing it was not supported officially by Enhance, but I hadn't had problems so far). That ended up being the issue after I checked the logs.
