Quota Reports

Isaia-Arknet_PTY_LTD

Ability to view and sort subscriptions according to storage usage, and easy view of over quota subscriptions.

Ability to setup reminders to clients for upgrading their package.
Ability to set some actions for their account like disable MX or filter emails (block receiving emails after xx days of going over quota without any upgrade from client's side) (google and other email providers do this, it is a very established and common practice.)

A cron once a day (to update results and action the outcome) as a suggestion but i guess enhance team probably has better ways anyway 🙂

Vote it up if considered important. Thank you.

MediaServe

Isaia-Arknet_PTY_LTD I've asked cPFence to provide a report of websites over quota even when distributed to multiple roles back in Feb 25. They responded with

This is definitely a valuable use case. I’ll pass this to our dev team for consideration in a future module or enhancement.

That might be faster if cPFence gets to it before Enhance can.

This would be a +1 for us whoever does it.

SystemFreaks

Isaia-Arknet_PTY_LTD I believe this is something that has to be done using the API through your billing system, atleast this is why how we plan to do it for BLESTA , its works better and give's the option to also show notifications in client dashboard.

I don't see how email notifications is something enhance should do since they are not a billing panel

Steamon

Kosta

Isaia-Arknet_PTY_LTD

MediaServe

I respect and support cPfence team, this is why i purchased their product not just try, but i do not like the fact that it gets to install a lot of things on the server on top of what i need, this is why i personally prefer to wait for enhance release of features.

i had cPfence setup on one of my mail servers my experience was a bit different from others as i did not need DDOS protection or other firewall protection, instead i needed spam protection but i had to install everything to get just that. maybe if the software would become modular and install only what's needed and managed from an admin interface would be easier to be considered.

another thing is considering that today we use cpfence and tomorrow we decide to use something else, we do require to see and be confident that if cpfence is removed, everything is reverted back to the state before cpfence was used, and this is not the case, yet. but it is a new product and needs work in that direction as well, and they will.

when using cpfence the usage went from not much to alot, for me on that server so it is not a product you use without any penalty. now someone would think cpfence used the server and we had no good outcome ,, instead was only bad outcome, that's not the case, cpfence needs cpu and HDD IO to scan files and run the routines and a lot of ram to train rspamd.

nothing runs on thin air. 🙂

i do think if cpfence would be modular to install only what you need, and clean properly on remove, people would make the move faster and more confident to try and use it. but this is something they need to polish and prove themselves there 🙂

dweb

cPFence

Isaia-Arknet_PTY_LTD

Thanks for your feedback , much appreciated. Let me clarify a few things:

All cPFence features are modular. You can enable only what you need and leave the rest off. For example, if you're only after spam protection, just turn off everything else , no need to run modules you don't use.
Reverting to your original state is easy. Just run two commands, and your server is back to its pre-cPFence setup. We've taken extra care with this process. If anything doesn’t revert cleanly, let us know and we’ll patch it quickly.
Rspamd’s training does require a lot of RAM , that’s a behavior of Rspamd itself, not cPFence. We’ve added clear warnings when enabling this feature and recommend avoiding it on low-RAM servers.
The malware scanner only scans modified or newly added files, so CPU and RAM usage stay minimal. Occasionally, when you make many changes or perform migrations, you may experience a temporary increase in CPU usage, but it will eventually settle down.
Features like LogSpot, WordPress Bulk Tools, and the upcoming per-app backup/restore system were built for our own internal use and are included as extras. They’re off by default and don’t consume resources unless you enable them.

If you have any questions or run into issues, don’t hesitate to reach out. We’re always listening, and feedback like yours helps us improve.

george

Isaia-Arknet_PTY_LTD

cPFence

and this is why i purchased your product, 🙂
because you accept the feedback in a very professional and proactive manner, 🙂

i guess a list of files touched or added would provide users of cpfence a lot of trust in knowing what is going on under the hood and when removed to be able to check if everything is back to default state (i am aware your product is not open source so it is fine with that)

another thing i noticed myself is the fact that i did not realy like the layout of the menu, and i will explain why 🙂

considering enhance is a cluster of servers and most people would prefer to have email server away from app servers and from control panel there are at least 3 groups if not more of servers, i expected to have a menu where i go into email role and i see functions related to email sever only to enable and disable things there, not mix them with everything else 🙂

for example, i would not install cpfence on a small vps with 2 gb ram and load rspand to train it 🙂 for me just looks wrong as rspamd last time i did train took a lot of GB in the ram 🙂 so it is not right, most proper setups woudl have email away from apps. Now considering the above scenario. (unless you want trouble in the future,) if i want to install cpfence on email server i want to go in a menu called email role and see functions related to email server only, maybe brute force protection but nothing related to apps or other functions not related to email server,

i was descriptive as maybe the feedback might help you improve your product 🙂

Keep up the good work, your product complements well missing features enhance did not yet implement. and i have to say this, enhance users should appreciate your team for offering knowledge on sysadmin side provided for free to the community, as i am confident to say this that,, there are bigger players on the forum not sharing anything for the rest just taking 🙂

cPFence

Isaia-Arknet_PTY_LTD

Thank you, 99% of the files added by cPFence are located in /opt/cpfence. Changes outside of that are minimal, and we take extra care to remove and revert all of them properly during uninstall.

As for the layout, we appreciate the feedback and will definitely keep that in mind as we continue improving the interface.

Isaia-Arknet_PTY_LTD

I have done the script with the emailing already, i just did not test it fully, as i did not want to email my clients yet.

The script is collecting client email attached to the subscription and sends an email to the client from template providing them details about the plan/quota and what is over the quota, and a link to the billing system so they can login and upgrade.

The version with email is not public yet as i did not test it. the script is very versatile and does all tasks in one go 🙂 no fees attached.

⚠️ Subscriptions Over Quota:

❗ Over Quota: eCommerce (ID: 103, Customer: John Smith)
Email: sam@my.domain.com.au
Used: 23616 MB (23.62 GB)
Total: 20000 MB (20.00 GB)
Usage: 118.1%

This is what we managed to extract and can be used in many ways 🙂

One consideration i have is to provide multiple templates and level of warning according to the percentage of going over, for example:

90% (email to encourage client to upgrade)
100% (email ask client to upgrade)
120% (email force client to upgrade) ( punish client by suspending service) or any other action that can be done via API.

Others might have even more brilliant ideas on how this can be used 🙂
and if you do please share here the logic 🙂