Hi everyone,
I’m new to Enhance and running some initial tests. When I try to create a backup for one of my sites I get this error:
{
"kind": "backupError",
"activityObject": {
"type": "website",
"content": {
"detail": {
"ok": {
"domain": "<my-domain>",
}
}
}
},
"context": {
"error": {
"content": {
"detail": {
"code": "internal",
"message": "Enhance backup failed: Error { kind: Internal, msg: \"No such file or directory (os error 2)\" }"
}
}
}
},
"message": "Website backup failed",
"createdAt": "2025-08-08T17:03:22Z"
}
What I did
Uploaded the site files via the SSH account provided by Enhance
In the panel went to Backups → Create Backup now.
i can see a backups but its is very small (375.4 MB) but my site is around 27Gb
Thank you very much for your help. I am new to Enchance.