WHMCS

PolicePing

What's going on with the WHMCS mod, is anyone else having problems with it lately?
Out of no where, just started getting the Could not resolve host error.
I deleted the mod, reinstalled using composer, deleted and recreated api token and orgID but same error. reviewed the docs again.
I have other mods all work it's just the Enhance mod not working. I also added all the serverIPs to the whitelist (whmcs general settings > security)

Module Command Error
[0] cURL error 6: Could not resolve host:

Of course the host is up

THANKS!

AdamR

I didn't run into this setting it up, it sounds like WHMCS was unable to translate the provided hostname or domain name into an IP address. Can you ping the hostname and get a response?

When you set up the server in WHMCS under System Settings >> Servers did you add the control panel URL without the https:// under Hostname and the IP address under IP Address? And then set the System Settings >> Products/Servers >> your product >> Module Settings to utilize the Enhance module?

One issue I did run into (after this stage) is if you don't see enhanceSubscriptionId it's because that particular plan has never been provisioned before. Create a test customer with the same plan and let WHMCS create their account, this will add the custom field to the plan.

XN-Matt

Given it is your server contacting your control panel, "cURL error 6: Could not resolve host" indicates an issue on the server with looking up DNS, or the domain/hostname DNS zone.