Baffled with Upmind

wav3front

Hi,

I was talking to Upmind support about offering free trials to users.
Apparently, it's possible to offer free trials for products, but...not with the user entering credit card details. That's not possible. You don't have to enter anything, you just open a free trial without entering any personal information.

Furthermore, what actually blew me away is that they dont even have email validation. When registering via Upmind, the email that you enter is NOT validated. This is nearly impossible to believe, but it's true.

So basically, anyone in the entire internet can enter scrap data and open a free trial.

What's the logic behind this?

slimx

Wrong forum mate. Shuold be posting in theirs

wav3front

They dont have a public forum anymore.

Orlando

I really wanted to like Upmind. The client UI is a breath of fresh air from WHMCS and the admin area is also easy to navigate. I loved the fact that you can translate every text in the UI into different languages and also you can limit payment methods by country.

However, it is way too limited being SAAS. There’s absolutely no way to develop you own modules and you are at the mercy of the Upmind’s team for integrations, but they don’t even update the product regularly. As of writing this, there have been no release notes for over 3 MONTHS.

Also there’s the simple fact that its SAAS so they have all of your client’s data and they are owned by another hosting group World Host Group, so who says they won’t try to scoop your clients down the road?

Needless to say, I’m migrating to WHMCS.

jamie-laridon

Hey – this is Jamie from Upmind Sales

Regarding email validation, we are days away from rolling out an update which addresses this.

Regarding free trials, there are several ways to do this. I would love the chance to talk through with you and explain the options. If you’re open to it, please use the following link to book in a call with me.

https://meetings.hubspot.com/upmind/calendar

Thanks!
Jamie