"move server" not migrate SSL certs

AdamM

Hi
I'm not sure if I understand correctly, but the “Move server” tool does not transfer active and issued SSL certificates to the new server, and they have to be reissued.
Certificates for mail.domain.com are definitely not migrated.

It is a bit time-consuming and adds extra steps.
Can this be fixed?

slimx

AdamM
I think you are mistaken, they definitely retain the existing SSL certificates.
SSL certificates are bound to the domain name and that's all really...
Including the mail. SSL.

Perhaps you are having the same issue I have been having.. and it's Chrome caching the SSL in such a way that it doesn't clear unless you use incognito?

Aliysa_Enhance

AdamM Website SSLs should be copied. For mail. it doesnt transfer the existing SSL, a new cert is provisioned. This happens within a few minutes of the DNS being updated.

AdamM

slimx No, SSL mail is definitely not migrated. You can check this after migrating the site in the Security tab and certificate details.

mendozal

I’m having the same experience where email certainly are not moved.
I needed to reissue that cert every time.

AdamM

mendozal exactly.

AdamM

@Adam @Aliysa_Enhance Can you check and confirm this?

Splunge

Just a quick question relating to this, Again, apologies as i'm 25 years+ into IT, but only a few days into Enhance. I'm trialing this and its looking promising to be fair, With SSL Certs, I'm a Ltd Company and have an EV SSL on my site. Will Enhance allow me to import this certificate and use on my domain?

SharedGrid

Splunge Yes, you can upload your own certs.

Splunge

SharedGrid Thank you 😁