cumulative subscription/package add-ons

nhybgtvfr

i'd like the ability to add a package/subscription as an add-on to an existing subscription package...

eg, client buys a hosting package, just website/dns.. later wants a mailbox.
that's a whole new package/subscription i need to create on both enhance and billing system.
later he wants anotherr mailbox, another package/subscription needed..
after some time he wants another mailbox, another package/subscription needs to be created.

lets assume clients want varying numbers of mailboxes, up to 25, that means a hosting package with no mailbox, and 25 more hosting packages with each possible number of mailboxes needs to be created...
it all gets messy..

instead, if we add add-on packages/subscriptions, i could just create a website only package, a single mailbox only package, and eg: a 5 mailbox only package, and clients could order multiple numbers of those add-on packages, linking each of them to the base package, to get however many mailboxes they want, even if that's 99 mailboxes..

only a few packages need to be created, instead of every possible number variant.
each needed mailbox is charged for and used..

at the moment, without covering all possible numbers, i could create websites packages that include a single mailbox, or 5 mailboxes, or 10 mailboxes, but that means a client that only wants 6 mailboxes would have to pay for
4 unwanted mailboxes, they won't be happy..

gmakhs

in my opinion if the client has no ability to delete the website container you can do it on the module level buy editing the overrides of the website container, something like that would be better and allow for full customization without the need to create new packages but just using configurable options.

nhybgtvfr

unless i'm misunderstanding your point, i don't see how that would work.

editing the website container would allow changing iops/nproc etc, but not the number of mailboxes.
and overriding like that would not be automatically reflected in the billing system values.

can only upgrade/downgrade subscription to another existing one.. so would still need to create a package for every combination of values.

gmakhs

nhybgtvfr Overidng membershp should be an option also and you are right, it should be on the subscription not on the website container, ths way you can offer unlimited configurations for upgrade and downgrade

nhybgtvfr

gmakhs have you got screenshots of this? i can't see anything that looks like what you're describing...

gmakhs

nhybgtvfr IT doesn't exist, but i believe if they add something like this it will solve the problem you are mentioned in the easiest way for admin

8Dweb

Would this not be a normal "upgrade" situation? You have tiered packages, the customer upgrades, your billing system handles that process?

nhybgtvfr

yes, it would be, but depending on variations, it can mean creating hundreds of packages.

far easier to have a couple of base packages, and a few simple add-on packages that they can cumulatively add on to the base package. eg for increasing number of mailboxes for any number between 1 and 100, instead of creating 101 packages (website only, website +1 mailbox, website +2 mailboxes, ... website +100 mailboxes) create base package, website only, and a few add-on packages, eg +1 mailbox, +5 mailboxes, +10 mailboxes, that they can purchase multiples of to reach the required number.. much easier and cleaner. 4 packages covers the whole range (and higher)