Hey everyone, how’s it going?
I work in cloud/infrastructure, and a pain point I frequently see among agencies, developers, and small businesses is the lack of visibility into rented servers, VPS instances, and client applications.
In practice, many people only find out something is wrong when a client messages them on WhatsApp saying:
“My site is down”
“It’s running slowly”
“The system won’t open”
“Did the server crash?”
Then the scramble begins to figure out if the issue is CPU, memory, a full disk, the database, a stalled service, high traffic, a resource-heavy backup, or a provider-side failure.
My question for you all is:
How do you currently monitor client servers?
Do you use Zabbix, Grafana, Uptime Kuma, Better Stack, New Relic, Datadog, custom scripts, or do you simply react when a problem arises?
I’m working on a Brazilian solution called Sentinel Monitor, designed specifically for those who manage VPS, Linux servers, applications, and client environments but don’t want to waste time setting up a complex, full-blown monitoring stack.
The idea is to keep it straightforward:
monitoring for CPU, memory, disk, and network;
alerts;
views organized by server and client;
event history;
a simple dashboard for agencies/developers to track everything without the hassle.
We are still actively developing the platform and I’d love to hear from those who deal with this day-to-day:
What features does a monitoring tool need to be truly useful for an agency, developer, or small business?
For anyone interested in checking it out or testing it:
https://sentinelmonitor.com.br
Feedback and suggestions are welcome. I want to better understand the real challenges faced by those who manage client servers.