Hi,
I am testing Enhance with 2 servers (enhance01 as master and enhance 03 as external VPS). 01 has all roles and 03 application, dns, database and mail.
I am trying to backup a website from 03 to 01. This immediately fails with:
Failed to backup test.staging.domain.com
On 01 I can find related error with journalctl -u orchd --no-pager:
Aug 09 14:50:03 Enhance01 orchd[5633]: 2026-08-09T12:50:03.020007Z ERROR ThreadId(42) orchd::error: Returning internal server error to the API: Error { kind: Internal, detail: None, msg: Some("Couldn't check for presence of user ed12b2f5-7647-4ef3XXXXXXX") }
I double checked communication between servers, to be safe i allowed 01<->03 on port 50000,50003 and 50004. Also 22 is open for backup.
Any help is appreciated.
Thanks
