What is your disaster recovery plan in production?: Page 2 - Enhance Control Panel

What is your disaster recovery plan in production?

XN-Matt

Have to agree with some of what is said here.

The focus for some things seems very off to core "needs".

Lots of things being done for webservers, or WordPress, or even visual changes whilst core mail functionality is severely lacking (queue, SRS, ability to filter incoming messages externally etc).

Same thing with cPanel migrations, that's all well and good but realistically, anyone with a sizeable cPanel base is going to get complaints when core functions just don't exist (even as basic as catch-all email).

We are using just for testing and internal needs but I think like many, we've not pushed the button on making it a live service because the risks in doing so are too great, especially around email currently.

Adam

XN-Matt The focus for some things seems very off to core "needs".

The issue is that everyone's core needs are different. Some people tell us they only run WordPress and everything else is unimportant. We have other customers who only use Enhance to host email. The majority are somewhere in the middle.

We have a lot of time scheduled for development of email over the next 2-3 months. We will be launching an email queue manager as well as a customer "email trace" tool so they can self diagnose any delivery issues.

Also just to add, a lot of the roadmap is dictated by the fact that many of of the features are inter-dependent. For example, to offer SSL on mail.{customerDomain} we need the nginx feature so we can spin up a lightweight web server for the LetsEncrypt validation, where the customer has a standalone email server.

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