Package should have an option to select server [LOGGED]

prasad0889

When we subscribe a package for a customer, we should have an option to select the server that package should be placed on. Now the package gets placed on the wrong server, and then we have to again transfer the whole website/account after we have imported the cPanel backup.

Loss of time
Loss of bandwidth

Please could you get this feature request done on priority.

Adam

If it is a dedicated/VPS customer with their own server you can create a dedicated plan which will enable you to select the server at the time of subscription. All their sites under this subscription will be placed on their dedicated server and no other customers will be placed there.

Shared packages aren't tied to a server, their websites are placed according to placement rules under settings->platform. If you want to limit provisioning for any customer on this plan to a specific group of servers you can create a server group and specify that server group under the plan server group setting.

prasad0889

@Adam, PLAN-1 can have many locations, EU, US, Asia, etc., and similarly we have multiple plans, then how do we do it?

prasad0889

Just would like to add here a point,

In the platform settings, there is an option as @Adam described, Server selection method. There are three options here, Random, Least Load, Least Websites.
Sometimes as we have servers in multiple continents, a random option will put the customer on any server at any location.
Instead can it be like the customer once created through WHMCS, will just have his/her account created, and the website will need to be created by him/her at their selected location, as in the package options we do allow the customer to select which location (location groups have been made) he/she wants the website on.

PradeepC

+1 for this. We too use WHMCS and when a new customer gets added, he gets placed on a random location. If only the account is created via WHMCS, and let the user create his website, it would be good. But seems like this has to be done in the WHMCS plugin.

LordKurgan

PradeepC
You can create 'groups' and then set specific packages to a specific group/server

Create group
Assign specific server to a group
Assign a package to a group

PradeepC

LordKurgan Yes, but when a website is created via the Enhance WHMCS plugin, it will put the website on any random server. Let me explain,

Package one Shared hosting - Server Groups - North America, Asia, Australia, Europe.
When the user signs up and the payment is made, Enhance will set up the account automatically on any random server from all the groups above.

What I need is when WHMCS creates the customer account, it shouldn't create the website for the customer. Let the customer create it according to the server group he needs, which we let the customer choose manually when creating the website.

if you see the WHMCS plugin for Enhance, in the enhance.php at line 180-190 it is creating a website. I would like that to be an optional setting, and if the hosting company wants it not to be automatically created, they can disable it, or if someone wants they can safely remove the lines.

If @Adam can let us know that if we can remove the lines from 180-190 will there be any issues?

Andrei

Remove those lines or comment them. This prevents whmcs to create a website, the client will add it manually and can choose the location.

SharedGrid

Another option is to amend the code of the Enhance WHMCS plugin and utilise the 'Configurable Options' within WHMCS, the website can then be placed within the requested group. I have setup ClientExec and Blesta in the same way. You'll need to be able to understand PHP though.