I'm sharing a small tip I recently learned. When you impersonate a client from Enhance, you have access to everything except the user profile. So you can't, for example, change the language, enable dark mode for the client, or do other things.
Basically Enhance doesn't give customer profile editing access.
But if you're using Upmind, there's a way around it. Simply impersonate your client through Upmind instead of Enhance. Doing so gives you access to the customer profile.
Have a good WE.