WordPress Toolkit & Duplicator Pro

ss88us

Good morning,

Could someone let me know how the WordPress Toolkit is integrated and how I can get it working again after a migration?

My dilemma during migration:

I set-up a website/app via the control panel, which is WordPress.
Everything works as expected (website and toolkit) -- this is a fresh installation.
I backup the other website to be migrated (which is hosted elsewhere) using Duplicator Pro (it's just a click, drag/drop, done).
Run Duplicator Pro's migration screens
The WordPress website works as expected after migration
The WordPress Toolkit in the control panel no longer lists users, plugins, nor the SSO works.

What am I missing?

Adam

This is interesting, in theory it should work as before. It's interesting that even the plugin listing stopped working.

It's possible the table prefix was changed. I'd need to take a look at the site to say for definite - would you mind sending a support ticket? We can then post the outcome here for everyone else's benefit.

Adam

Thanks to ss888us for providing the info. We've tracked this down - there are actually 2 issues but neither are related to the WordPress duplication, that part is coincidental.

The site had a "drop-in" plugin which our plugin manager doesn't recognise. This is fixed in 8.2.0 and this will fix the plugin listing.

There is also a user with a role which the plugin manager can't handle. We need to do more testing on this one.

Adrien

Interesting. I noticed my plugin listing was empty too after migration.
I tried disabling all plugins and re-enabling them to see if enhance would list them but it didnt work.