Support has been great. If you're worried about the 9am - 9pm GMT window, keep in mind a lot of companies will offer "24/7 support" but outside normal business hours its just level 1 support reps who will tell you they are escalating your ticket - ie no useful resolution until normal hours.
Enhance will also go a lot further in support than other providers. They aren't just trying to close the ticket as fast as possible or looking for a reason to say "outside scope of support" because you dared to edit a config file or are unsure about a config option.
Contrast that with CyberPanel who combine all their braincells together to say you haven't paid for their support plan so the ticket is closed.... instead of reading the ticket and realizing it was reporting a security vuln, not asking for any support....
