Bug in server placement chosen by user

bgeek

Hi Enhance Team! @Aliysa_Enhance @Adam I've tested this for more than 10 times and now can confirm there's a bug:

I created a hosting package, assigned two server groups to the package, and selected "Allow customer to select server group placement while adding a site". Then I logged in to this test customer account and tried to add Wordpress sites. Every time I selected server group A, it still assigned websites to server group B randomly. It turns out that there is nearly a 50% chance the website was placed in B.

Please test this and fix it in future updates if you can confirm it's a bug from your side as well. Thank you very much!

Adam

Thanks for reporting this. We're not aware of the issue and I'm unable to reproduce it on a test cluster.

Could you please set your log level to trace under settings->platform, reproduce the issue then run docker logs orchd and send the result in a support ticket?

bgeek

Adam Just done a small test and opened the ticket in Bugs department. Logs attached. Hope that helps.

Andreas

OK i noticed that too. I added sites and when I came back to work on them, I noticed they were not on the server I selected. I assumed it was me doing something, so I left it.

bgeek

Andreas Thank you for your message! I was still thinking if this could be something I did wrong when I was opening this thread, hahahah

Adam

With some help from @bgeek we found the cause of this. It's happening when you select an explicit server group and preinstall WordPress at the same time. It looks like a UI issue - there will be a fix in 10.2.0. Thanks @bgeek and @Andreas for reporting.

bgeek

Adam Glad to help! You guys are amazing!