Oldschool I also ran into problems with BN.
Specifically, the SSL mapping was failing. BN support manually fixed it twice before a senior support person took over the ticket and told me LS wasn't currently supported.
OPS Shield has been great for me so far in production. I'm using LS rather than OLS (as currently the security configuration options are missing in Enhance to allow me to to use the WAF).
Hopefully that gets sorted soon and I'll switch back to OLS.