Change IP Server

cfernandeztrujillo

Hello, I have a question. A few days ago, my VPS provider sent us an email indicating that they would change the IP address. I'm new to using this control panel, and I took precautions by moving all the websites that existed on that server to another one, waiting for the change to take place. Finally, the VPS IP changed, and I entered Enhance to make the IP change in the control panel, but it still remains without connection. Where else should I make the IP change in Enhance?

twest

Maybe reboot that server?

cfernandeztrujillo

twest

From Enhance, I attempted to restart it after the IP change, but it stays loading and eventually indicates that it's not possible to restart it. I've tried restarting it from the VPS control panel several times, but it still doesn't come back online. The IP already points to the Enhance server.

JohnB

cfernandeztrujillo I've tried restarting it from the VPS control panel several times, but it still doesn't come back online.

If you run this command in SSH does the output include your new IP?

ip route

Slightly unrelated but can someone with more experience answer this:

Is it okay for a VPS provider to up and change your IP? I've only seen this from unreliable providers or newer companies that offer game server hosting which is a bit different. Is there ever a good reason for a normal, good VPS provider to force an IP change?

DracoBlue

I'm afraid you'll need to change the IP in the network interface configuration in Ubuntu. You can do this via SSH.

twest

JohnB well it is a pretty big expense to buy, and 10x cheaper to lease, so depends on the financial health of the company and overall strategy. It behooves vps sellers to buy for sure, just so they have more control, less worries about keeping their leased IPs clean. Seen lots of VPS hosts go under because of customer abuse causing their leased IPs to get pulled.

Could be some technical reason for the IP changes. Maybe they got screwed on the broadcom/vmware debacle and are in the middle of switching hypervisor or something lol

cfernandeztrujillo

JohnB
If the provider does this periodically every 2 or 3 years to reduce costs on their plans, at least that's what they indicated in the email. The provider is madcityservers.com.

I'm going to try making the changes via SSH now, and I'll keep you updated.

PradeepC

cfernandeztrujillo We have been with Madcityservers. It is not 2-3 years, but every 6 months or so. Also, their VPS are highly oversold. We couldn't use even 16GB of RAM of the allocated 64G and the VPS would randomly shutdown due to low memory. We moved away from them due to this.

JohnB

cfernandeztrujillo The provider is madcityservers.com.

The owner of madcityservers perviously had a hosting company with a different name. Customers were fairly happy until suddenly everything went down and not response. According to him (months later) he had been battling cancel and his business partner flaked and took the money, sold servers etc. According to reviews no one ever got a refund.

IIRC the servers don't use ECC memory which some will say isn't important but it usually indicates using consumer grade hardware. Nothing like running a VPS 24/7 on an ADATA drive lol. I guess when it fails after a year its a good time to change the IPs too and reboot.

xyzulu

If everyone moved to IPv6 faster, things like this would not be an issue.

Andreas

PradeepC This is interesting. I have one of my webservers at Madcity as well.
I have not had any issues. But the resources are still low on that server.

Also interesting is that their server is the only one that gives my databases speed a 10 without any tweaks using the WP benchmark plugin tool.

When I asked them about this, they said to me it was because they don't oversell. I thought that was interesting as they are a cheaper provider then others.

cfernandeztrujillo

PradeepC We were generating an automatic backup at 5 am, and the machine would stop. Now I understand why: due to insufficient memory. We have two machines, one with 16 GB and the other with 24 GB. Which provider do you recommend?

PradeepC

Hetzner is good?

Simsho

PradeepC I never had problems with Hetzner for the past 5 years. Very reliable.

JohnB

PradeepC Moved from Linode dedicated CPU to hetzner dedicated CPU and have been very happy for the last 4 months I believe. Faster and cheaper and doesn't have the weird networking bugs that happen monthly at Linode Chicago at least. 100% real uptime so far with no CPU steal.

Probably wouldn't use them for email hosting without effective outbound spam protection as they seem much less forgiving than most companies.