"Manage Websites" UX feedback -> Where is the Nginx config?

madebyraygun

I always have a hard time finding the website "Overrides" section to make changes to the Nginx config and I was wondering why this isn't just another tab under "Manage" or even a sub-section of the "Manage->Advanced"?

In general I find items in the small three dot "disclosure" menu from the Manage Websites list hard to find. I understand why this menu is here but I think each of these actions should also be available in a link from the manage website home screen.

Manage Website List

For example, you have another three dot disclosure menu on the website home screen, but the only option is "Delete", which is also in the menu on the overview page. Why not just mirror the options in both places?

Manage Website Home

DracoBlue

Adam

Thanks for the feedback.

We have a policy that, when impersonating a customer, you see what they see. Options which are only available to the master organisation therefore need to be displayed in a different part of the panel - in this case the "overrides" section. However in this case it looks like these are your own websites so maybe there is something we can do to improve the experience. I will forward this to our UI team for consideration.

madebyraygun

Adam in this case it looks like these are your own websites

That's right, we're an agency and we manage our clients' servers and websites in Enhance directly, we do not currently use the Customers functionality. (We have started playing around a bit with packages, but most of our clients are on their own VPS). Thinking about it from the perspective of customers makes sense that there would be different options in different screens, but yes it would be nice if the CP knew I was a super-admin and showed me features in the most relevant place. Nginx config is the one that comes up the most but I'm sure there are others.

It's actually a very small thing, overall I'm quite happy with the UX of the control panel, but I've come up against it enough times that I thought it was worth mentioning.

rdbf

Aside from 'overrides' in the website overview as owner/superadmin, and 'impersonate' the customer, is there also a way to 'not impersonate' the customer and still make changes to their 'website' as owner/superadmin?

I find that some of the options that are limited for the customer in the packages are not available for me as superadmin to change, either through impersonation or override.