Improvements to the Plesk import system

thisisviniciusnascimento

mmhospedagem

4 months later and we still haven't received the plesk import function.

mike

👀

danh

+10
we need this aswell.

mmhospedagem

@Adam And again a new version came out without the improved Plesk Streaming import function promised for a new major version of enhance. They released version 12 and nothing from the promised importer 🙂

DracoBlue

mmhospedagem Calm down. Adam: 12.0.0 will be available, followed by a number of incremental improvements in quick succession after that.

mmhospedagem

We are in June and we still do not have a functional importer for Plesk and cPanel. We have had an open ticket in Enhance for 3 days waiting for a solution to a Plesk import problem, where the panel does not return the reason for the ERROR. I wonder if there is a stable version of the panel that does not have issues?

grradmin

mmhospedagem
What issues are you having, we managed to migrate all our Plesk accounts over to Enhance a year ago

Vendoz

I used Plesk importer too. I had some issues in beginning, but fixed by adding a cron job (any cron job) and removing any unused SSLs (both on the Plesk side, Adam told me these things, and they actually worked).

mmhospedagem

Vendoz

"[INFO] Create migration: Plesk (1%)
[INFO] Create website: Website (2%)
[INFO] Create websitePrimaryDomain: domain.com.br (3%)
[ERROR] Create migration: Unable to migrate the website: Error { kind: Internal, detail: None, msg: Some("Unable to start container, no PID returned") } (4%)"

We also did this, we removed SSL and created cron, but not even that is solving this problem! As I said, we have had a ticket under discussion for 3 days today and nothing has been resolved.

The question is why the Enhance team doesn't release an update for the PLESK importer?

First they said that the importer update was ready, then that it would be released in the next version, this was in July 2024, so far nothing!

vinnyfm

mmhospedagem This is something that bothers me a lot, Enhance's billing method is per domain, you with 3 servers, me with 300 domains, wouldn't that be good for the company? Expand business? What's missing for this to work, I'm leaving money on the table because of something silly. One thing that bothers me is, it's going to come out soon, it's almost coming out, but there's no date for anything, it's complicated. @Adam

mmhospedagem

vinnyfm
Before, they set expected release dates, but these dates were not met. When they updated to version 12.0.0, there was a discussion in another post. After this discussion, they decided to no longer set release dates and now they treat updates as if they were released on the day they came out.