Moving away from Enhance

LordKurgan

I moved back to CyberPanel from Enhance. Here is why

Enhance docker containers use a lot of RAM, like a lot.
Enhance OS size is ridiculous. If you have a 20GB VPS, the install size is 17gb. If you have a 100GB VPS the install is 30GB, if you have a 400gb VPS the storage size is 45GB, how the hell does that make any sense, cant it just be one size, why does it increase depending on the size of your disk? If I have a TB disk is enhance 100GB?
The S3 backups backup your website on the server first then migrate it. This creates an issue with disk space and needs to be constantly managed or pay more for disk space
Customers don't need to see a log menu that shows the website has been backedup everyday
Setting anything in NPROC, I/O or whatever just causes the network/websites to play up, every time I put a cap on something id get a customer complain about network instability etc.

CyberPanel

12GB install no matter the disk size
Uses WAY less RAM and CPU (Have moved 80% of websites and the server is using 50% less resources!)
Way faster, I still have some sites floating around on Enhance, both servers using OpenLitespeed yet enhance is twice as slow.

Enhance is bloated and slow.
Just put all the websites/application/data/email/dns on one beast server. Never going back to clustered hosting again, it took the whole point of simplicity away and led me down a rabbit hole I never had to go down.

All customers want is simple, fast easy to navigate... oh lets take a look at the logs page 'website backedup' listed 30 times, ok great thats lovely.

cPFence

LordKurgan

We have servers with various storage sizes, including 1TB, and the default Enhance installation size has been stable and reasonable. I suggest reaching out to Enhance support to diagnose what's happening with your servers. We encountered similar issues on a couple of boxes with excessive logging, which we resolved by using a simple script to regularly truncate log files. Now, we run this script on all our Enhance servers as a precaution.

Regarding backups, I recommend using a cheap storage 1TB VPS and adding a backup role to it. This reliable solution works seamlessly. It's surprising how many people struggle with Enhance S3 backups when the amazing Enhance incremental backup system works perfectly and saves both money and space.

Regarding RAM usage, yes, it will be higher because Enhance relies on Docker containers. However, in our experience, it’s nowhere near the 50% you're seeing. It’s much less, and the benefits of using containers far outweigh the cons.

As for resources management and ease of use, those are the main reasons we switched to Enhance. It’s the best in the market for ease of use, and resource management is always on track if configured properly. We did face a challenge with poorly written PHP scripts abusing MySQL resources, causing high server loads in some rare cases. To address this, we developed a module in our software, cPFence, which gives us full control over our servers by automatically blacklisting users with poorly written PHP scripts without them even noticing. This issue can occur with other panels as well, such as CyberPanel and DirectAdmin.

Considering Enhance support is top-notch, I’m curious why you didn’t reach out to them to resolve your issues?

ClouderNode

That's interesting that you are experiencing all that.

Im curious on your setup because I'm not seeing any ram issues. In fact, the opposite All my servers are seeing less ram usage then I had in a whm environment.

twest

Sounds like a case of low/no skill sysadmin wants control panel to do everything for them. The real tragedy is his customers probably think they actually have a competent company hosting them, RIP.

JohnB

twest Everything you said.

Let me add one thing.

You know partly why it uses less RAM? Because...wait for it... no proper isolation. There is no isolation between sites only accounts and that isolation is... questionable.

Panel has a ton of vulnerabilities that anyone doing their due diligence would find. Major ones like getting server root (not customer root) with two post requests to an endpoint. Patched but its one of many and a security company that audited them just stopped because they found one thing, Cyberpanel fixed it, found something worse...repeat. Yet Cyberpanel brags about being audited by this company. Their support staff repeatedly demands you buy a support plan when you try to report a security flaw (happened to me).

If you are using Cyberpanel to run your hosting in 2024 you are a fool and your customers are the victims.

I could respect someone going back to directadmin or even cpanel but not a panel thats like swiss cheese when it comes to security holes. Rant over.

LordKurgan

twest My competent 5 star(50+ reviews) hosting business offers only the best baby. Solid performance and support. FIREEEE ITTT UP with CyberPanel 🚀

LordKurgan

twest Uses WordFence, calls others incompetent LOL!

cosmoshosting

Did you ever investigate the disk space usage and go through the troubleshooting/maintenance steps?
Did you ever reach out to support about your issues with stability when limits were set or use tools such as iotop to see if the limits were getting hit?
The backup local before transferring is pretty normal, stop penny pinching on disk space
As to 'my site is twice as fast on xxx using the same settings, doubtful unless there is something fundamentally wrong.
Enhance certainly is not for everyone. If simplicity is what you want then absolutely there are better panels.

Honestly sounds like you are expecting Enhance to run on a under-resourced server. If I was to take a guess the symptoms sound awfully like you were running out of ram with likely SWAP being actively used, which could fit in with the poor performance and issues once you put the I/O caps on.

LordKurgan

JohnB

Hey no need for insults

JohnB

LordKurgan not insulting you just speaking facts.

Also you haven't asked here even once regarding optimization and instead of inquiring about the security issues I mentioned, you give a sales pitch for cyber panel.

Your poor customers. 50 positive reviews doesn't mean anything. A host with no disaster recovery or security can even have this too for years until they lose everything and go out of business suddenly.

ivansalloum

So, are you trying to sneak in a CyberPanel ad here, or am I just imagining things? Because there’s no way CyberPanel is just a tiny drop in Enhance’s ocean unless that ocean is actually a kiddie pool.

mike

@LordKurgan i can agree with one thing only:

we set the backup every 4 hours and the activity log is 🤪 . i try to ignore it but my eyes just keep looking at it 😁. joking aside its a minor thing worth revisiting just to show/hide whatever activity u want...

My other advice to you if you have some enterprise clients there. put them on another panel.

Good luck & Cheers !

LordKurgan

Last comment - WordPress backend slow on Enhance, customers complained about it. Back to the RAW performance of CyberPanel and the backend is blazing fast again, go figure. I will keep Enhance and some sites here because I like it, but I stand by saying that CP is lightweight and faster than Enhance, and my customers want a fast backend, not a load screen for 20 seconds.

Yes yes I know how to configure this and that to get things optimal, blame incompetence if you want, the real world results are in front of me.

grradmin

LordKurgan
You sound a treat sir 🙁

iotivedo

I think it all depends on the needs.
For my company, which offers hosting services on many servers and VPS, enhance was a big step forward. Especially because you realise that the infrastructure is designed for that. There are other needs, like if you need a platform for development for sure enhance is still behind, but for everything else I am absolutely satisfied and the support of @Adam is stellar.

Of course the question remains as to why a person would feel the need to make a comparison with Cyberpanel in the Enhance forum. A bit like going to dinner at McDonalds and shouting in the room that burger king is better. Some suspicion comes...

Zoinkies

Obviously you don’t have any vision. Adam is always innovating and his teams support is top tier, Enhance isn’t really production ready yet, and that’s why he’s always optimising the platform.

I’ve scaled to £15k per month with Enhance, and now built a reseller platform using Enhance; the API is second to none, cyberpanel is a legacy panel with no future, Enhance has vision.

8Dweb

I would love to know the actual specs - cpu, memory(speed), disk on the servers you tested. Even on our older XCP-ng servers (2.6GHz; DDR4 RAM, 12G SAS SSD) The sites and panel are spectacularly responsive. Our Plesk servers on the same hardware are bloated, slow and when one attempts to use either the Plesk admin or customer interface it is painfully slow.

We started with well-tuned Apache on Enhance - everything was quite responsive in comparison to Plesk hosting.

When we upgraded our web servers to Litespeed, Ryzen 9 7950x3d and local NVMe the experience is a flat-out race car.

Granted, we have our own entire infrastructure, so do not depend on 3rd party cloud infrastructure, but I have tested on Digital Ocean, Akaimi (Linode) and several more localized cloud providers for some customers we manage, and every time the Enhance hosting is better performing over all.

Enhance is by no means perfect (here goes our BETTER LOGS/ LOG RETENTION / GET THE LOGS INTO THE INTERFACE plug); but... support is best in the business, and the core hosting functionality/clustering is top notch and dead simple.

@LordKurgan sorry you had a different experience, but I have to agree with others here. Having tried CyberPanel and also having worked with one of our VPS customers trying to get that thing running, stable and secure... I am not sure I would ever return to that product.

You mentioned RAM/Disk usage. I could see this being an issue if you are running hosting on VM's on someone else's platform. Again, this is of no concern in our paradigm. Did you open tickets and work with the Enhance team on this? I am no stranger to Enhance support (no doubt they cringe when they see yet another ticket from us... 😉 but in nearly every case the problem was assesses, acknowledged and fixed or a work-around provided in a day or less.

coolice

I'm in my second month in evaluating Enhance so I do not have many sites to test ram usage as heavy loaded productions server BUT the high RAM usage is probably not real ram usage by the apps(php scripts) but cache memory used by the kernel which will freed and made available to apps without OOM when needed

Generally - Ram usage will be a bit higher on Enhance vs classical panel as every site run its own OS BUT that should be negligible as ram used by container can be less that 100 MB (I do not to write theoretical value as less than 10 MB with Alpine if enhance decide to switch to alpine in the future .... if your entire base OS s 3.98 MB it cannot use a lot more ram idling https://nickjanetakis.com/blog/the-3-biggest-wins-when-using-alpine-as-a-base-docker-image ) ,

Negligible because:

some wordpress sites with payed themes had to set ram to 512MB per process to be able (usualy mentioned in theme info)
2 Ram is Cheapest thing you can upgrade on a server...

P.S. My main panel is DirectAdmin and Like it and will continue using it - but will provide some service on leftover on our cloud setups - on the cloud node servers and also some dedicated / VDS with it ... because it is allow serverless setups and sysadmins can be creative with it...

@LordKurgan go to something with better security that CyberPanel

webnestify

Webhosting for kids @LordKurgan . You sound like a kid.. What do you expect from professional software like Enhance? Cyberpanel days are over long time ago..

LordKurgan

JohnB Ha first insults now assuming I have no disaster recovery system or any idea of security. Cool bruz

slimx

I too have experienced the whole Enhance being a different size depending on the disk space of the server to be honest. But as someone else mentiond earlier, noone should be running a hosting company and stressing about a few GB on a server lol.

And why would seeing lots of backups effect the user lmao. Wouldn't this like "sell trust" if anything...