New Roadmap

xyzulu

Yes, I've read already about your situation. I get it.. my point is: Do we really need yet another "New roadmap" thread? Can we just let this one die?

Zoinkies

xyzulu I imagine people want somewhere to vent lol 😂

xyzulu

Zoinkies Sure.. you might be better off doing that offline though 😉 at least it will perhaps reduce your stress. Anyway.. it's just a gentle suggestion. 🙂

Zoinkies

xyzulu you’re 100% correct lol

AdamM

Enhance mistake was that they started building his CP based on Docker. As you can see, this is the biggest problem now. Docker is limited in many ways.

JohnB

AdamM Docker is awesome in many ways.... and It has its usecases for sure but a lot of good developers seem to think docker and devops HAS to be used in everything which just adds needless complexity and weird bugs.

If they were going to support many linux distro's Docker would probably be the way to go but they seem to only want to support Ubuntu LTS.

XN-Matt

We don't really need yet another thread on this.

gmakhs

XN-Matt the only way to stop threads like this, is the team to come forward and be transparent about the update, telling us it will be ready in 4 months from now or that they don't know when, or even if there is an internal problem to let us know, is better than post poning the update each month for the next .

A lot of people (not myself, I never felt that enhance is production ready compared the other panels so I just run 2 pilot servers ) migrated to enhance with expectations on the roadmap that now have been delayed by months if not a year, it's only normal there are complaints...... But most important is the lost of trust

george

😞

elcapitanph

This thread should be next years as it's already updated. on the roadmap EST JAN.2025

XN-Matt

No, it's for people to have some bloody self control and understand that development doesn't always go as planned.

People keep repeating the same thing over and over again is boring, tiresome and archives nothing. Such a waste of energy and time.

gmakhs

XN-Matt we see different roots to similar problems, one doesn't alter the other

JohnB

XN-Matt understand that development doesn't always go as planned.

Im a freelance developer for a living for over a decade, so I understand this. Most people here understand this. No one has a problem with this.

People (clients, customers) need updates and a why there is a delay or they complain and lose trust. Its human nature if you are actually waiting on something.

This thread and the comments will repeat until Enhances realizes this and commits to better communication. Notice I said better communication not faster development or no delays lol.

Shaijee

Hossam v12 Estimated: January 2025

I doubt if it's possible.

bgeek

JohnB "commits to better communication"; that's actually what matters most now. I know the team still answers support tickets rapidly, but they communicate far too little in this community, which they built themselves. I'm totally standing with the Enhance team, but I still have to say that, if you build a community for your product, you take good care of it, as it's a part of your product, and the base of your reputation. Sometimes, you fail to communicate, you might fail the future of the product.

And, failed to keep the timeline three months in a row and still postponing the Roadmap one month at a time is a very bad strategic failure as well.

I'm going to pay my $5 bill today. Yes, a $5 bill. Before everything's settled down, I think most people won't bring their productions into Enhance, which will result in minimal bill amounts. This, won't be healthy to this product either.

I still have faith and good wishes on the team, @Adam and the fellows, but you really should try to talk more in the new year, if you still want to keep this community.

Merry Christmas and happy new year to everyone here!

XN-Matt

JohnB People (clients, customers) need updates and a why there is a delay or they complain and lose trust. Its human nature if you are actually waiting on something.

But you have the update. They've already disclosed why this is running behind. People just seem to either not accept it or want the constant repeat of the same information. It's REALLY simple, the dev work is behind due to unforeseen issues they've encountered. How many times do you need to be told this?

They are updating the roadmap with the best guess estimate they have at the time.

There is really nothing more for them to keep repeating.

It's such strange human logic that people need to be repeatedly told an "update" when they already have all the information to hand.

I actually think the worst thing they could have done is set any sort of timescale on the roadmap, it sets expectations when that may slip (i'd say is the case with 90% of dev work). The irony is that the timescale was set because of the constant moans of the community. So by doing what was asked, has effectively caused more issues because of a very impatient and small number of customers.

JohnB

bgeek very well said. Merry Christmas.

Dan

<hopeful> I wouldn't be surprised if v12 is actually ready to go but they didn't want the support load during the Christmas period. </hopeful>

Hossam

It doesn’t make sense to push this to them, as I believe none of us would want to receive version 12.0.0 with bugs. We're in the development industry, and sometimes issues arise that change our plans and impact the entire development cycle.

cPFence

The problem with threads like this is that they often do more harm than good, especially for newcomers who might start thinking that Enhance isn’t production-ready because of delays in the roadmap.

The truth is, many professional hosting businesses, including ours, rely heavily on Enhance, and it has proven itself in production time and again. While there are certainly features we still need and areas for improvement, overall, we’re very happy with the platform as it stands and are more than willing to wait for a stable update when it’s ready.

The difference between those of us who are satisfied and those who feel frustrated often comes down to three things:

Expectations vs. Readiness!, We evaluated Enhance as it is today and only implemented it in production after determining that its current features were sufficient for our business needs, even while hoping for improvements in the long term. On the other hand, some users adopt Enhance even though certain features critical to their business are not ready yet. This often leads to frustration when roadmaps shift or delays occur. While it’s understandable, it’s not ideal. Always evaluate software based on its current state. Roadmaps aren’t guarantees , development can take unexpected turns, and big delays are sometimes necessary to ensure a stable product.
Some other users were smart enough not to bring Enhance into production until it has the features they absolutely need for their business. Instead, they test it by moving a few sites over and they started experiencing the power of Enhance. However, they become frustrated by the lack of certain features and complain, hoping to speed up development. Unfortunately, this can backfire, doing more harm than good by repeatedly mentioning on the forums that Enhance isn’t production-ready. If it’s not production-ready for your needs, that’s fine, but for many of us, it absolutely is. We want to support Enhance and help it grow because our servers are tied to it , we’re all in the same boat.
Some users don’t have specific feature needs but assume that delays in updates or roadmap changes reflect unprofessionalism or neglect. This couldn’t be further from the truth. The development team has been transparent about the challenges with v12, particularly "scope creep" that required additional improvements and new functionalities to ensure the release is stable and secure. Naturally, each addition requires extensive testing, security audits, debugging, and more. We all know how Enhance has been delivering frequent updates and improving rapidly over time. When they hit a roadblock with one major release, it’s not fair to throw all the blame on them!

Revisiting these topics repeatedly doesn’t help. It harms Enhance by discouraging newcomers, some of whom might leave prematurely. I know we all love Enhance and want to see it succeed, but opening these threads over and over isn’t the way to support it. If you have questions or feedback, the best approach is to open a ticket and share your thoughts directly with the team.

That said, I personally think the current roadmap format could be improved. Switching to quarterly updates instead of fixed months or dates would be more practical and realistic. Just my two cents.