• Edited

If you upgraded to version 12.0.0 and your central webmail isn't working, run:

cat /var/local/enhance/orchd.json | jq -r '.email_secret.secret'

Then find your central webmail website, go to the file manager, edit public_html/config/config.inc.php and replace the value of $config['orchd_key'] with the string from the above command.

This is only for the central webmail on the control panel server, it's not required for the mail.customerdomain that runs on every mail server.

    Adam thank you, thats clever, less tickets to deal with for common issues!

    Is this issue no longer present in version 12.0.2?

    When we click on File Manager on our mail website, nothing happens, won't open the file explorer.

    • Adam replied to this.

      @Aliysa_Enhance I don’t think sticking the discussion is working. I don’t see it sticked at the top.

      • Edited

      Helix

      On the panel server, did you run:

      v12-upgrade replace-all-filerd-certs

      Nevermind me, I was just looking for the webmail website in the wrong place, all good now!

      After Upgrade i am having blank page on login webmail. The above information didn't help.

        Adam unstickied the discussion.
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