I am trying to create an staging site, with no luck
Creating website xyz.xyz.com Starting cloning website from xyz.com to xyz.xyz.com Found 1 databases and 2 users to clone from website '0fd0ef07-6058-4846-928b-15419cb1ab3e' to 'fe2e5d94-7a6c-447c-a2ad-eb2c2cc86fdc' Check if destination user staging_4_website exists Clone source user xyzcom1_website to destination website as xyzcom_4_website Update mysql access hosts for user xyzcom_4_website Check if destination user xyzcom_4_phpma exists Clone source user xyzcom1_phpma to destination website as staging_4_phpma Update mysql access hosts for user xyzcom_4_phpma Check if destination database xyzcom_4_website exists Cloning website to xyzcom_4_website Creating db grants for 583121a1-82d1-4fda-a85c-97ffdce7a054(xyzcom_4_website) Creating db grants for 3b119019-ed45-4ff8-b9b0-ce6b198a9777(xyzcom_4_phpma) Dumping db backups Cloning Redis Cloning home directory Error: Cloning home directory failed Error: Cloning website has failed
How to find an more detailed log?
JKSoftware
If you are running v11 run docker logs orchd on your control panel server If you are running v12.x run journalctl -u orchd on your control panel server
Please feel free to open a ticket and we will look into this for you.
Also, check your permissions and file ownership, 99% of these issues usually come from that.
cPFence File permissions from the live site? Do i have to check if files / folders are under the "username1" user (where "username1" i mean the user of website)
Yeah, the most common problem is files owned by root or the wrong group on public_html. It’s a frequent issue, which is why we added a helper tool in cPFence to check and fix it.
Just a note for anyone else running into this, I had changed the SSH port from 22 (knowing it was not supported officially by Enhance, but I hadn't had problems so far). That ended up being the issue after I checked the logs.
