Failed to update DKIM authentication:

inspiredearth · 2025-03-07T06:20:58+00:00

Now that I've finally figured out the right configuration for email to work, I am trying to activate DKIM.

The website in question is linked to Cloudflare for DNS.

When I click the switch to activate DKIM I get, Failed to update DKIM authentication:

No other info, so I have no idea what the issue is or what to do about it.

Any suggestions?

inspiredearth · 2025-03-09T23:13:49+00:00

Are there any particular steps required to be able to enable DKIM?

Kosta · 2025-03-09T23:38:04+00:00

inspiredearth make sure u have ipv4 ipv6 PTR records set correctly and check your DNS if all seems okay you should be able to enable DKIM

inspiredearth · 2025-03-11T01:57:57+00:00

Thanks. It turns out the opendkim package hadn't installed during the upgrade from 11.x to 12.x.
After installing that, DKIM is working.

kess · 2025-03-20T19:51:28+00:00

Same issue, resolved with the installation of opendkim

PDudeP · 2025-03-31T16:00:29+00:00

@inspiredearth @kess can you please share some info about how you did it?

Does it need to be installed on the cp or on the email server?

Thanks

PDudeP · 2025-03-31T16:07:44+00:00

Problem solved. I just had to install it on the email server.