Hi,

On v12 when someone tries to recover/reset password on CP. the recover email never arrives.

Can someone please confirm this on your end so I can confirm if is a bug or a problem just from my end?

Note: I have a external SMTP setup on the CP > Settings > Service and I have confirmed that server port 587 is open.

Thanks

    nqnoc I’ve seen it recently work on my install, also v12.

    Checked the email logs?

        xyzulu What/Where email logs?

        I have postmarkapp as SMTP and on their logs, no email as arrive. On Enhance I first tested without a mail server and now added a mail server. But I think for this to work, no email server is needed, since password recover feature only relates to the CP.

        Any way to check the CP "mail" logs?

        Just tested SMTP connection and is ok:
        root@cp:~# telnet smtp.postmarkapp.com 587
        Trying 63.35.51.189...
        Connected to smtp.postmarkapp.com.
        Escape character is '^]'.
        220 p-pm-outboundg02a-aws-euwest1a.smtpservice.postmarkapp.com ESMTP p-pm-outboundg02a-aws-euwest1a
        quit
        221 2.0.0 Bye
        Connection closed by foreign host.
        root@cp:~#

          After updating to v12 you need to set the smtp gateway on the control server again.. this time it's in server > email settings.

            xyzulu Went there and the SMTP as already set, since was inherited.

            I just click on save it again and now it works! Problem solved.
            I remember some time back here on the forum that saving again would fix the issue.
            So this seems like a small bug.

              Also I noticed that email was sent using English language, when this user as set other language on its profile.

                nqnoc there are no language translations for this, sadly.

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