Currently, when accessing the configuration details of an email account in the panel, the hostname shown for IMAP, SMTP, and POP servers corresponds to the physical server where the account is hosted (e.g., serverX.example.com).
However, this can be confusing for less technical users, who typically expect to configure their email clients using something like mail.clientdomain.com.
Suggested improvement:
- Replace the generic server hostname with entries based on the email domain (e.g., mail.clientdomain.com) in the configuration instructions.
This small change would:
- Make it easier for end users to configure their email clients.
- Ensure consistency with common email setup practices.
- Present a more professional appearance aligned with the client's domain branding.
- Prevent issues during server migrations. When users configure their email clients using the physical server's hostname, any server migration requires them to manually update their settings. This often leads to support requests, as most clients do not have the technical knowledge to make these changes on their own.
Ideally, the panel should display configuration details dynamically based on the email domain (mail. + domain), while still allowing advanced users to use the actual server hostname if preferred.
Regards
Joao
