Panel only loading customers tab

Shoeman

Wondering if anyone has had a similar issue before I create a support ticket. When I log in as admin, only the Customers tab loads. None of the websites or servers load. I just see an infinite loading spinner. (But it was working last week when I last logged in)

Here’s what I’ve tried so far:
Confirmed the server is running normally (no high resource usage).
Disabled firewall rules to rule out blocking, but the issue persists.
I can SSH into the panel server without problems.

I did locate the access logs, but I’m unsure where to find other logs that might provide more insight.

Open to any suggestions or docs that can help me debug the issue. I haven't had luck with the current documentation to help me solve this.

I'm running the latest version of the panel. Thank you!

Aliysa_Enhance

Shoeman This is likely to be something that is blocking the request, a WAF or Cloudflare proxy.

Open "developer tools" in your browser, go to the network tab, reproduce the problem and then export a HAR file. Once you have the file, Zip it and attach it to a support ticket and the team will be able to help pin point the exact issue.

xyzulu

Did you reboot/restart orchd ?

Shoeman

Thanks for the comments, I just tried again on a different computer and it loaded for me without issue. But still won't load on my laptop. I'll do more testing, but seems like its either a caching issue on that device or a WAF rule that I need to track down.