Changing priorities to the most important in the roadmap

AdamM

Welcome
I immediately note that this is not a thread that is intended to criticize the work of the Enhance team.
I believe they do hard work and provide us with amazing tools.

There's been a heated discussion on the forum lately about backup and disaster recovery methods.
Upon further reflection, I believe it is correct.
We all care about the stability and security of our services. Appropriate tools are needed for this.

I requests a priority change in the roadmap to move first to the most important functions increasing stability and security.
What features do I mean:

Control panel server replication
Server disaster recovery
Ability to restore hard deleted website backups
Download website backups
S3 (and compatible) backup target
Let's Encrypt management panel
Enhanced outbound email spam prevention and detection
DNSSEC support
Proxy on server migrations
Move server migration sessions

The order is random. I listed the functions that are in the roadmap and increase stability and security.
All in all, in my opinion, these features should be prioritized and moved to the roadmap for the next development time.

Of course, I know that these features may not be the most important for everyone.
But I believe that we can wait for less important functions and receive, above all, those that will increase the stability and protection of our business.

I invite you to discuss and vote if this is important to you

Regards, Adam

george

AdamM I totally agree. I am using Enhance panel as a production panel.

Especially this feature is the most important for me now because I can't avoid IP blacklisting.
(Enhanced outbound email spam prevention and detection)

Zoinkies

Agreed, although not applicable to myself, I believe disaster recovery would benefit most people here.

S3 for us a key point, as we want to utilise our own S3 object storage for backups alongside physical.

I think Disaster Recovery and S3 need to be prioritised for May.

AdamM

Zoinkies
I currently use block volumes for backups. I'm not ruling out using s3. It all depends on the cost calculation.

Zoinkies

AdamM I want to be able to have block storage, and S3 simultaneously. On site, off site.

AdamM

Zoinkies But will the implementation allow both to be used at the same time? I do not know.
But it would be a good solution.

kyzoeadmin

I miss a couple of basic stuff, like a notification when a reseller creates a website, or being able to sort on when a site is added for example in the overview screens, and i agree on that some things should be prioritized my list is:

Better log management, i would be able to read them thru the panel.
NGINX + apache2 proxy
Server disaster recovery
Integration of CSF firewall
Download website backups
S3 (and compatible) backup target
Let's Encrypt management panel
Mail thru mail.domain.ext
Enhanced outbound email spam prevention and detection
Crowdsec integration
DNSSEC support
Cpanel migration package upload

Isaia-Arknet_PTY_LTD

Important to Add:
Mail thru mail.domain.ext
Server disaster recovery

Accounts management + Storage management + Ability to upgrade accounts on storage limit reached.

Counting total storage - files (all folders from "/of account, not just public_html) + Mysql + Emails
(this needs to be done in a reliable way) can not be too hard, a little corn to collect this data going in the background few times a day.
A page where we can see (the aggregated data) and filter all accounts accordingly (be able to see) what's over etc.

3 . Ability for punishment (in settings, we should be able to setup automation like (if the account is over quota: Stop email service, block uploads, or whatever is suitable to make the client clean up the account or upgrade))
Google does it for emails, and others do it. It must work!

Ability to easily upgrade the account (as a client) (this is already working)

Remove 🙂
S3 implementation (not very important as there is already a working option) can be delayed.
NGINX + apache2 proxy (we have two performant servers for now) can be delayed.

Above are suggestions!

josedieguez

i can just say +1 to pretty much all said here.

prasad0889

Everyone will have different priorities according to their requirement, and everyone wants it fast.
It will take time for the team to build everything, and it won't happen any faster until they have more team members (seems unlikely soon).

Instead if we can just wait and let them develop, it would be great.

kyzoeadmin

why not have a voting system for the roadmap, so we can vote for the feature that we want.

ss88us

kyzoeadmin

We really do need this. Everyone's opinions are different, but this would certainly help the team understand what the customers deem as important.

Right now, the #1 for me is "S3 (and compatible) backup target". Disaster recovery is pointless if you do not have off-site backups. My server's have a single point of failure and that's because all the backups are stored on a different HDD. I have RAID + 1 backup HDD. If this machine dies or blows up, I have no other backups.

digitalexpanse

@AdamM agreed, extremely happy with work and customer support across the board.

I want X has no doubt overloaded and deprioritized, I need X to scale.

On our end, we need 3 elements in place to scale, not 100.

click restore, select a server (any server), and restore
disaster recovery
functional staging for website owners

Beyond this, we do not require anything on the current roadmap to scale. For everything else, we can wait as it has zero impact on scaling, growth, and adopting Enhance in a meaningful way.

Adrien

ss88us exactly my case. Thanks for pointing this out.

Isaia-Arknet_PTY_LTD

ss88us

Why don't you build a Backup server dedicated, can be on a separate server or even in a different DC? (Enhance was built to work like that) I am using this and I have no issues.

I back up 2 production servers on 1 backup server and the 2 servers are on different DC one in Sydney and one in Brisbane, also Backup server is in a 3rd Datacentre.

If you can not afford (or not suitable) another full server, you can use a VPS, these guys sell them cheap (supposed to work well in the EU) (much cheaper compared to S3)
https://www.time4vps.com/storage-vps/

I see this as a good solution, especially if Server disaster recovery will be working (let's hope very soon).

As a note I figured out that if we could filter backups according to the server they were backed up from, and select all in 1 click, when the hardware gets faulty, (after Hardware is repaired by DC) install in a few minutes enhance and from backup server select all accounts that were on that server and click Restore. This would be a great feature.

ss88us

Isaia-Arknet_PTY_LTD At the moment, I'm not aware of what the 'real plans' are for disaster recovery. There's so many version of a disaster that the solution provided by Enhance might not be good enough.

Your solution is great in theory (and it's certainly a solution) however, it's not fast enough for me, and possibly not redundant.

I recently moved 20GB~ of emails (via Enhance) from Atlanta -> Germany, this took 8 hours to complete. That was just one client. The individual backup/transfer of files causes the issue. I could have pulled a single backup file from S3 quicker than 8 hours.

My ideal solution is RAID on NVMEs and my backup drive also being NVMe attached to the current machine (that's what I currently have). This will be super fast at data transfer, backups, etc on the same machine. If a drive fails, we switch because of RAID. If the machine blows up, I can pull from S3 (assuming it's not individual files) faster than I can pull from an Enhance snapshot backup with individual files.

george

Isaia-Arknet_PTY_LTD I agree, s3 is costly compared with a solution from time4vps.
At the moment, I can't see any issue with enhance backup solution.
There are more critical features that they must implement now than s3.

Isaia-Arknet_PTY_LTD

ss88us Your solution is great in theory (and it's certainly a solution) however, it's not fast enough for me, and possibly not redundant.

I am not sure who are you using as DC but if that is the case, you might consider OVH and their Virtual rack option.
It seems to help a lot between regions.
I never used it as I do not offer services outside Australia.

Regarding individual files or a big backup file, I do not think this is related to S3 or another server, instead, it is related to how the backup is created/stored and transferred. this is a totally different topic, I guess.

If I am wrong I do not mind if anyone gets the facts right, as I guess we all have things to learn from this. (just do not doit like Zoinkies 🙂

Zoinkies

S3 is key, if you don't understand why you shouldn't be in this business.

josedieguez

Zoinkies let's keep the discussion at the level is should be.