Why not leveraging this community before development

Adrien

Hey Enhance Team,

Hope you're all doing great! Just wanted to share a little thought, not to be critical, but as a fellow Enhance enthusiast.

When features get cooked up without user feedback, it can lead to quite a bit of back-and-forth. Noticed this trend with things like:

The Staging site
The cloning feature
The Canva plugins (including the Yoast and WordFence extras)
And the new kid on the block, Redis.

So, how about taking a little detour? What if you dive into user feedback before diving into development? And a little heads-up about your development plans BEFORE is a must. This way, Enhance can whip up solutions that actually jive with what we users really need. You'll save time and resources, and we'll all have a smoother ride.

Waiting till after development for feedback? Kind of like a time drain, plus it often means major changes. Instead, what if you loop us in on those Roadmap items that haven't had much chatter? We share our thoughts on how we'd like things to roll, BUT you fill us in on your plans first:

Firewall management and user interface
Notifications center
Immunify360 support
Email queue management interface
Node.js support

That being said, I've noticed the Enhance Team really embracing the community these past 6 months. Love how you're shifting gears to put us users front and center, rather than assuming you've got it all figured out just because you've rocked the hosting scene for 15 years.

Alright, back to reality. Been diving into Enhance CP every day since last year's end, and it's easily my top tool in the arsenal.

Take care.

JohnB

Adrien To put it bluntly... we are not the priority.

They say "community driven" etc but they also say "very well funded." That translates to corporations either being clients or investors. So what those companies want is what gets implemented first. What the community wants will eventually be implemented but its NOT the priority especially when they are behind schedule. As much as I dislike it, we would all do the same in their position. $$$

To be fair the development team seems skilled and have acomplished a lot in a year.

But its clear where management's priorities are. For this reason I don't really bother making feature requests. I've said many times its not production ready until backups and disaster recovery doesn't require a support ticket and actually works. But large hosting operations don't need or want this so it won't happen this year.

Zoinkies

We need a feature voting system. End of. All big developers use them now, and if the community isn’t representative of all of Enhance, too bad they should have a presence on the forums. A software like feature base with change log, feature upvoting/downvoting, and progress tracking would make Enhance way more viable as a development project.

Adrien

Zoinkies I have never seen these upvote systems really bringing substance except clicking on a button to upvote. Some people are even voting several times or ask their friends to vote.
If you check runcloud upvote system, its useless and they have never really followed it. Users like myself upvote for features but don't really understand the right order of things.
Another big issue is that upvoting isn't fair at all because each user no matter its business size, technical knowledge, number of websites, experience etc... will have only 1 upvote VS a newbie with 1 hosted site.
My post was more aimed to avoid what just happened with Redis:

I have Redis configured with default settings which can only be tweaked on a per basis website. Impossible.

Upvoting system does not help here except prioritizing items.

Mason

JohnB

I mean if anything we should be thanking these big hosts, whomever they may be. Let's be honest - I'm pretty sure most of this community combined is not contributing nearly enough to keep the lights on. I'm paying $5/mo for 0 sites as it's only for development purposes at the moment, and I'm sure there are a lot of others doing the same.

But - the Enhance team is doing an excellent job IMO. They do more in a month than WebPros does in a year. With enough time it will be a serious competitor to cPanel/Plesk.

AdamM

Mason

But - the Enhance team is doing an excellent job IMO. They do more in a month than WebPros does in a year. With enough time it will be a serious competitor to cPanel/Plesk.

I really like your words. I agree with them 100%