aymanaaoun Adam I was able to find the problem, it was file permission errors. On another note, unique_id_module was commented in my apache2 conf, not sure why, I re-enabled it. this was needed for ModSecurity
aymanaaoun boltflare Check tail -f /var/log/apache2/error.log does it show any errors? Most probably it could be permission errors (that was for my case). I had to: cd /var/www/<website_uuid>/public_html chmod -R 755 . find . -type f -exec chmod 644 {} \; find . -type d -exec chmod 755 {} \; chown -R <user>:99 . Run above with cautious, as you have to correctly replace the website uuid and <user>
boltflare aymanaaoun Thank you for your response. I was able to fix my issue using @Adam recommendation Adam If so, set the group owner of that directory to www-data and it should fix the problem. Thank you dear, Everything is fixed. Adam Send a support ticket, we will help you.
Kosta Congratulations to the team by the way as I said I done all updates in less than hour with cup of coffee. Without any issues!
franco So far I've had problems with offline sites. The FTP accounts have disappeared and no one can access them. Some customers complain that some websites don't work well. Some sites have database coding problems, etc.
netzen cPFence It also helped me get my sites up and running. But the panel still doesn't work. Probably watch out for the update when you use MariaDB.
netzen Adam orchd is already the newest version (12.0.1) I wrote a support ticket. The websites on the cluster servers were made operational by the mariadb-server installation.
XN-Matt boltflare We saw this on a few sites, incorrect permissions on a directory. Some were 700 but needed to be 755 at the higher level of the website directory. If running litespeed, check the interface, will moan about .htaccess permissions but that itself might be a red herring if a directory above it has wrong permissions.
Kosta Website hosts that spends hours posting error comments here with customers websites down for hours but can’t send a support ticket to resolve problems in 5-10 minutes ??? My 99.998% uptime on CP server for a year with enhance and my newbie admin skills! Could be 100% uptime, if ain’t been rebooting it. I’m proud of Enhance and me lol
gmakhs Kosta probably most of your websites are based in wordpress that's why , laravel and other frameworks have had issues on enhance from time to time specially with directory permissions
franco My updated list of issues after the update: FTP accounts have disappeared. Nobody connects. Account backups have disappeared from the control panel. Some sites went offline, making it necessary to run apt install mariadb-server [SOLVED] Some websites crash when trying to download files. [Nextcloud]. A website had coding issues after the change.
Adam So far most MySQL issues I've seen have been caused by running the commands in the wrong order. You must follow the guide precisely. Do not run apt install mariadb-server first, this will install the Ubuntu package which is very old and not compatible with your data directory.
cristianuibar Adam Just what I did. This will brick the upgrade process. Uninstalling it doesn't fix it either. Waiting for your input via support.
mikejc Adam There is a prompt at some point telling you to do just that, which is probably where I and others got confused
franco cristianuibar I did the same thing, I didn't have much of a choice, everything was offline. Also waiting for support
