Inconsistent Login Experience [FIX INCLUDED]

ClouderNode

I was also going to ask about another browser and possibly a cache issue

mendozal

bluelinq-computers are you using OLS in the control panel server?

I also experience these kind of issues with OLS 1.8.3 and a temporary fix is to restart the open litespeed service

bluelinq-computers

mendozal OLS is running on the control panel server. I will ssh and restart the service. Will give an update momentarily.

bluelinq-computers

mendozal Wow. That actually resolved the issue immediately! Thanks

bluelinq-computers

twest I've tried different browsers to no avail.

mendozal

bluelinq-computers there's an open issue that the enhance team seems to be investigating.

cPFence

bluelinq-computers

It's probably related to OLS 1.8.3, but we didn't have time to investigate it further. If confirmed, we will downgrade to version 1.8.2.

To disable 2FA run:

ecp disable2-fa youremail@mail.com

Steamon

same issue for me with OLS 1.8.3 but i press f5 and then I can login.

franco

Here the same problem

Adam

This is a bug in Openlitespeed 1.8.3.1 and their proxy handling - they are sending a duplicate \r\n which means that one of the request headers ends up the request body and breaks the JSON parsing. We are working on a reproducible demo of the issue then we will raise it with OLS.

I'd suggest changing the web server on your control panel server to Apache or commercial Litespeed as a quick fix.

Adam

Openlitespeed have responded to our bug report and have released 1.8.3.2 (package name is 1.8.3-2) and this has fixed. If you update, it should fix the problem.

apt update
apt install openlitespeed

bluelinq-computers

Adam I can confirm that this update has resolved the issue for me (at least in my testing)