DracoBlue
You can't compare Enhance with Plesk, Plesk is owned by a massive group and has been around for decades. Rome wasn't built in a day.

grradmin Agreed. To make such comparisons, one literally has to remove all nuance/semantics. Enhance has been in development for what... 2 years? A quick search would show you that Plesk has 200+ team members across the globe, and has been in active development since around/before 2001.

Plesk is like the Michelin-starred restaurant (it's really not), while Enhance is a new and hot food truck trying to get its first menu right. Enhance needs time. Give it a chance to serve up something great.

@DracoBlue What do you actually mean by "I won't hide that it's partly a drama"?

DracoBlue Overall, I won’t hide that it’s partly a drama. This update has been dragging on for months, while PLESK has major updates every month that bring many changes. I’m not sure if the Enhance team is small or if they've somewhat fallen apart, because updates used to come earlier despite everything, and now we’ve had several months without any updates, which I regret.

I regret losing my $500/month client due to panel limitations. He had been with me for the last three years but left within a month after switching from RunCloud to Enhance Panel.

Backup System Issues

The backup system is not realistic for production-level use: We can't customize the backup schedule as needed. There is no option to enable or disable backups site-wise; everything runs in parallel.

We only need frequent backups for a few sites, while others only require backups once a week or month. However, due to the current setup, all 49 sites are backed up every hour.

Email System Issues

The email system is unrealistic and lacks production-level features:

1. There are no restrictions on a per-domain or per-email basis, which is essential for managing a shared platform. The system lacks real protection against email spammers.
2. Useful RoundCube plugins cannot be used due to the panel's structure.
3. Clients frequently report RoundCube connection issues, SMTP errors, and draft save issues. Check Postfix logs (/var/log/postfix.log) for more...

Other Issues

1. I found yesterday that the LiteSpeed Cache plugin does not purge cache properly.
2. Quic.Cloud Domain Key verification has not worked for a long time.

These issues collectively led to my client leaving, which is a significant loss for my business.

Shaijee "I found yesterday that the LiteSpeed Cache plugin does not purge cache properly." I had this same problem on cPanel and Plesk, especially if I used the tools to update the WP website from outside of it, rather than logging into it and performing updates. It's not a Enhance only problem. There is a helper plugin out there that assisted with mitigating this issue - it appears to work fine for Enhance too.

I totally agree with the backup schedule, that is more important to get fixed, I don't need every website having 1 hour backups, some sites I don't even need backed up and all these add up to my storage allowance ballooning and having a cron based script to purge unwanted backups when storage hits 90%. A little more control would go a long way.

That said I prefer this backup system compared to zip archives, even diff zip archives. The tools for this backup system are primitive, let alone basic. Yet the foundation is awesome and better than the competition for efficiency. Given time, I am sure all our backup needs will be met. The team know what's needed of the backup system in the long run, we don't need to keep telling them.

I know there is more for email, HAM and SPAM controls could be better... not having *@domin.xyz is very limiting when needing to block spammers. Sieve filtering etc... Again I know it will come in time.

I am sorry you lost a large client like that, but either that client wasn't for you, or you could of put them on their own box with cpanel at that price point. You decided to stick with Enhance for that client.

For me I am frustrated with the lack of web server persistence stopping me from reverse proxying. Either I have to setup a separate server for other software, or use a panel like Cyberpanel (Just kidding I'd rather manually put it together) so waiting on this and node.js is a pain point for many. (one that will hopefully be resolved by the end of the year)

My only request, is that if there is going to be significant delays to v12 that push it past October, the team articulates this to us, so we can dampen our expectations. The point of this thread is the continued delays to the roadmap.

btraill @DracoBlue is neither a hoster or a developer for end clients. He hosts sites and projects for himself and friends. (As far as I remember him once alluding too, feel free to correct me @DracoBlue )

Some of the most vocal people on these forms are minor players, myself included. I like it when people with large estates talk, they're the ones with more skin in the game.

My issue isn't with the delay of the update itself, i've been a software dev for years and shit happens. But the lack of posts here to keep us up to date is really bad.

If there was a really quick post a couple days before the estimate simply saying it wont be here due to X,Y,Z but here is what we are working towards I would be happy.

DracoBlue Ditto. I liked some of the Plesk features.

Aliysa_Enhance I'd like to reassure everyone that we appreciate delays are frustrating and acknowledge that we are not the fastest at communicating roadmap changes. We will be taking steps to improve our comms and update the roadmap as soon as we are aware of any potential delays.

As many people have touched on, v12 is a significant rewrite and has thrown up a number of technical challenges. Each of these has added significant development time. V12 is currently undergoing extensive testing and as with all release our prirority is to provide a stable release.

This message says it all, folks. It's clear that the Enhance team is working hard to ensure that v12 is both stable and reliable upon release. Pushing for an early release could lead to issues down the line that we'd all prefer to avoid. As frustrating as delays can be, it's always better to wait for a well-tested and polished product.

Adam told me that they were 2-3 weeks away from release about 18 days ago, and while we're close to that window, software development timelines can sometimes shift. If it takes an extra week to iron out any remaining challenges, I think it’s worth the wait.

Let’s continue to trust the team to deliver the quality we’ve come to expect and give them the space to focus on the release without rushing them.

I would have preferred multiple updates instead of one big update and prioritizing the most needed features/fixes first.
One big update drags on and can take only one feature erroring to cause delays, once that feature is fixed something else may break causing another delay.

I really miss being able to use email blocking with wildcards, catch all email, accessing rspamd normally standard features in a panel.

Shaijee Don't waste your energy on these kinds, they just want attention, poor souls..

lets all focus on making enhance the greatest control panel in history by sharing our feedback and yes we will share our feedback no matter how small changes we want to see in enhance cz ultimately it'll gonna make enhance great and us as users happy!

I understand the frustration with bugs, but I find it a bit hard to follow the complaints about missing features compared to other control panels. When I decided to progressively migrate my entire infrastructure from cPanel to Enhance, I evaluated the available features and made a choice. I also considered the backup functionality, and in the end, I moved part of my servers because, while it's not perfect, it works for me at the moment.

No one is forced to make these migrations, and basing decisions solely on the roadmap is a mistake.

Personally, I’d rather have a feature arrive late than see a disaster from an early release forced through due to community pressure, without proper testing.

For instance, I absolutely need Node.js, but I’m not going to start complaining just because it’s been pushed to 2025 on the roadmap. I fully understand that the dates on a roadmap are just indicative, and this was a risk I knowingly chose to take.

That said, what I might suggest is creating two development tracks: one for new features and one dedicated to bug fixes. There are some bugs that are quite simple to fix but have been ignored for a bit too long. Perhaps this is due to the extensive code rewrite in v12, which might render some bug fixes obsolete anyway.

Guys chill. I am developer and I know how things works. Most of the requested stuff requires restructuring and I believe Enhance is doing this major changes, so they can easily do what the community needs in future updates. Software engineering is not as easy as it looks like and people makes mistakes. I believe they have seen their mistakes and have changed the course of development - that is the reason for being late on features. Once the restructuring is done, I am confident that Enhance will deliver its promises for better control panel and all stuff done right. Be patient.