Shaijee "I found yesterday that the LiteSpeed Cache plugin does not purge cache properly." I had this same problem on cPanel and Plesk, especially if I used the tools to update the WP website from outside of it, rather than logging into it and performing updates. It's not a Enhance only problem. There is a helper plugin out there that assisted with mitigating this issue - it appears to work fine for Enhance too.
I totally agree with the backup schedule, that is more important to get fixed, I don't need every website having 1 hour backups, some sites I don't even need backed up and all these add up to my storage allowance ballooning and having a cron based script to purge unwanted backups when storage hits 90%. A little more control would go a long way.
That said I prefer this backup system compared to zip archives, even diff zip archives. The tools for this backup system are primitive, let alone basic. Yet the foundation is awesome and better than the competition for efficiency. Given time, I am sure all our backup needs will be met. The team know what's needed of the backup system in the long run, we don't need to keep telling them.
I know there is more for email, HAM and SPAM controls could be better... not having *@domin.xyz is very limiting when needing to block spammers. Sieve filtering etc... Again I know it will come in time.
I am sorry you lost a large client like that, but either that client wasn't for you, or you could of put them on their own box with cpanel at that price point. You decided to stick with Enhance for that client.
For me I am frustrated with the lack of web server persistence stopping me from reverse proxying. Either I have to setup a separate server for other software, or use a panel like Cyberpanel (Just kidding I'd rather manually put it together) so waiting on this and node.js is a pain point for many. (one that will hopefully be resolved by the end of the year)
My only request, is that if there is going to be significant delays to v12 that push it past October, the team articulates this to us, so we can dampen our expectations. The point of this thread is the continued delays to the roadmap.
btraill @DracoBlue is neither a hoster or a developer for end clients. He hosts sites and projects for himself and friends. (As far as I remember him once alluding too, feel free to correct me @DracoBlue )
Some of the most vocal people on these forms are minor players, myself included. I like it when people with large estates talk, they're the ones with more skin in the game.