On another note, Upmind seems to getting flack on a few review channels.
New Roadmap
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Zoinkies I think its also because they add (and dont finish) features they want instead of listening to customers. For example they wouldn't allow editing invoices despite many complaints and requests.
But its not unheard of that startups with initial success run into problems with sudden growth. Newly hired developers slow down development for quite a while before they are an asset.
Imagine if Upmind goes down. Big companies like Stablepoint and Verpex use it, it would be a disaster.
I still haven't decided to a better alternative, but it seems that WHMCS is the only option.
I have a feeling that it will be difficult to release version 12.0.0 this month. There are no concrete updates from the Enhance team on the forum at the moment.
I prefer to wait for a stable release.
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DracoBlue I have a feeling that it will be difficult to release version 12.0.0 this month. There are no concrete updates from the Enhance team on the forum at the moment.
I feel that in the next two months. Also, it now feels like Enhance is not at mass production level yet, lot's of limitation.
Shaijee Overall, I won’t hide that it’s partly a drama. This update has been dragging on for months, while PLESK has major updates every month that bring many changes. I’m not sure if the Enhance team is small or if they've somewhat fallen apart, because updates used to come earlier despite everything, and now we’ve had several months without any updates, which I regret.
grradmin Agreed. To make such comparisons, one literally has to remove all nuance/semantics. Enhance has been in development for what... 2 years? A quick search would show you that Plesk has 200+ team members across the globe, and has been in active development since around/before 2001.
Plesk is like the Michelin-starred restaurant (it's really not), while Enhance is a new and hot food truck trying to get its first menu right. Enhance needs time. Give it a chance to serve up something great.
@DracoBlue What do you actually mean by "I won't hide that it's partly a drama"?
DracoBlue Overall, I won’t hide that it’s partly a drama. This update has been dragging on for months, while PLESK has major updates every month that bring many changes. I’m not sure if the Enhance team is small or if they've somewhat fallen apart, because updates used to come earlier despite everything, and now we’ve had several months without any updates, which I regret.
I regret losing my $500/month client due to panel limitations. He had been with me for the last three years but left within a month after switching from RunCloud to Enhance Panel.
Backup System Issues
The backup system is not realistic for production-level use: We can't customize the backup schedule as needed. There is no option to enable or disable backups site-wise; everything runs in parallel.
We only need frequent backups for a few sites, while others only require backups once a week or month. However, due to the current setup, all 49 sites are backed up every hour.
Email System Issues
The email system is unrealistic and lacks production-level features:
- There are no restrictions on a per-domain or per-email basis, which is essential for managing a shared platform. The system lacks real protection against email spammers.
- Useful RoundCube plugins cannot be used due to the panel's structure.
- Clients frequently report RoundCube connection issues, SMTP errors, and draft save issues. Check Postfix logs (
/var/log/postfix.log) for more...
Other Issues
- I found yesterday that the LiteSpeed Cache plugin does not purge cache properly.
- Quic.Cloud Domain Key verification has not worked for a long time.
These issues collectively led to my client leaving, which is a significant loss for my business.
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DracoBlue How is that "a drama"? If you want to play a game of comparisons with Plesk -- when did Plesk roll out proper migration/replication? If memory serves right, it was apart of Onyx which released around 2016. There was a more limited migration tool available in 9.5... but still, that's 2015.
The very initial/lacking migration functionality was Plesk 7. That's 2004ish. 2001 -> 2004 -- calculate how many months and years had passed.
Shouldn't you take that into consideration when hedging all of your comparisons on a much more mature panel? It appears you've willingly left all nuance at the door.
It's wild to continually see these comparisons.
Shaijee "I found yesterday that the LiteSpeed Cache plugin does not purge cache properly." I had this same problem on cPanel and Plesk, especially if I used the tools to update the WP website from outside of it, rather than logging into it and performing updates. It's not a Enhance only problem. There is a helper plugin out there that assisted with mitigating this issue - it appears to work fine for Enhance too.
I totally agree with the backup schedule, that is more important to get fixed, I don't need every website having 1 hour backups, some sites I don't even need backed up and all these add up to my storage allowance ballooning and having a cron based script to purge unwanted backups when storage hits 90%. A little more control would go a long way.
That said I prefer this backup system compared to zip archives, even diff zip archives. The tools for this backup system are primitive, let alone basic. Yet the foundation is awesome and better than the competition for efficiency. Given time, I am sure all our backup needs will be met. The team know what's needed of the backup system in the long run, we don't need to keep telling them.
I know there is more for email, HAM and SPAM controls could be better... not having *@domin.xyz is very limiting when needing to block spammers. Sieve filtering etc... Again I know it will come in time.
I am sorry you lost a large client like that, but either that client wasn't for you, or you could of put them on their own box with cpanel at that price point. You decided to stick with Enhance for that client.
For me I am frustrated with the lack of web server persistence stopping me from reverse proxying. Either I have to setup a separate server for other software, or use a panel like Cyberpanel (Just kidding I'd rather manually put it together) so waiting on this and node.js is a pain point for many. (one that will hopefully be resolved by the end of the year)
My only request, is that if there is going to be significant delays to v12 that push it past October, the team articulates this to us, so we can dampen our expectations. The point of this thread is the continued delays to the roadmap.
btraill @DracoBlue is neither a hoster or a developer for end clients. He hosts sites and projects for himself and friends. (As far as I remember him once alluding too, feel free to correct me @DracoBlue )
Some of the most vocal people on these forms are minor players, myself included. I like it when people with large estates talk, they're the ones with more skin in the game.
My issue isn't with the delay of the update itself, i've been a software dev for years and shit happens. But the lack of posts here to keep us up to date is really bad.
If there was a really quick post a couple days before the estimate simply saying it wont be here due to X,Y,Z but here is what we are working towards I would be happy.